Frequently Asked Questions

What is the dress code?

Learn more about the school dress code.

How does the attendance line work? Do I need to talk to someone in person?

You do not need to speak to a person to report an absence or call in a Passport request. All information regarding an absence or a Passport request should be left on the voicemail system.  If you need to talk to our Attendance Officer, please leave a message. Messages are checked every 15 – 20 minutes. Using the voicemail system is the quickest means to communicate a Passport request and/or report an absence due to the busy nature of the Attendance Office.

Learn more about attendance.

How do I get a message to my student? (urgent/non-urgent)

The Dean’s Office will only deliver messages to students for family emergencies. For all other reasons (change in who is picking up a student after school, different pick up time, informing student of a drop-off item, etc.), please email your student using the account. As a reminder, student cell phones must be off during school hours, which include break and lunch. There is a phone for student use in the attendance office.

What if I schedule a last minute appointment for my student?

Please call the Passport line as soon as you are aware of an appointment. The earlier a parent or guardian can notify the Attendance Office of an appointment, the quicker we will be able to support you without a delay. Walk-in requests for immediate Passports are not recommended and it is extremely difficult to locate students during lunch.

Why does my student need a doctor’s note?

Medical notes allow the Attendance Clerk to excuse an absence without delay. The medical note is shared with the Nurse’s Office to better support your student’s medical needs.

Learn more about medical issues at the nurses office.

Where do I drop-off items for a student? (lunch, money, homework, athletic equipment, etc.)

All drop-off items must be delivered to the Dean’s Office. The Dean’s Office will not notify a student that an item has been dropped off. Please email your student at the account to inform them of the item in the Dean’s Office. CCHS is not responsible for any items. All items need to be picked up by 3:00 p.m. on the same business day.

What is the cell phone policy?

At the start of the school day, cell phones are to be turned off and stored in a backpack or locker. Students may turn their phones on at the end of the school day. Any phone that is visible will be confiscated and turned in to the Dean’s Office. A detention will be issued. Students may pick up their cell phone at the end of the school day. CCHS is not responsible for any phones left overnight.

Can my student park on the street or in any space?

All students interested in driving to school must purchase a parking sticker. Each student is required to park in the space assigned to the student. Parking in the surrounding neighborhood violates our school policy and consequences will be issued. Students that park in another student/faculty space will be issued consequences.

Learn more about student parking.

Where is lost and found? What if my student has lost something?

Lost and Found is located in the Attendance Office. Items left in Lost and Found at the end of each quarter are donated.

How does my student change their parking spot?

Parking spaces are assigned on a first come first serve basis and cannot be changed. The nurse has a few temporary parking spaces for medical needs.

Learn more about student parking.

Can my student reschedule a detention?

Yes, all students are able to reschedule a detention once without penalty. Please have your student see Ms. Sharalle Carvalho in the Dean’s Office to reschedule the detention. To avoid confusion, please have your student reschedule the detention.

Learn more about detention.